Cookies and privacy

COOKIES

 

What Are Cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

 

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

 

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

 

The Cookies We Set

Email newsletters related cookies: This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Orders processing related cookies: This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Site preferences cookies: In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies: In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

 

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

 

PRIVACY

 

About this Privacy Notice

This is the privacy notice (“Notice”) of Newmark Watch Company Limited (“we”, “us”, “our”). Wade Newmark of Newmark Watch Company Limited  is the data controller for the purpose of this Notice.

This Notice sets out the basis on which we will process any personal data obtained in connection with your use of and interaction with this website or any other online presence administered by us including our social media presences and our applications, (collectively referred to as “Website”). For information about our use of cookies, please see our Cookies Notice.

We will post any changes we may make to our Notice on this Website or communicate them to you by email.

The Notice currently in place dates to 1 April 2023.

 

What personal data do we collect from you?

We collect personal data, that you provide to us, such as by filling out a contact form, registering for an account, using interactive features, subscribing to a service, participating in a marketing promotion, ordering a product or a service, requesting information and/or material or complete surveys. Such personal data may consist of: contact information (such as name, postal address, email address, and mobile or other telephone number); purchase and transaction information; customer service information (such as customer service inquiries, comments, and repair history); username and password; photographs, comments and other content you provide; contact information you provide about friends or other people you would like us to contact.

We collect metadata, for example details of your visits to the Website, such as traffic data, location data, IP address, browser information, session data, preferences, settings, weblogs and other communication data, which we monitor during your interaction with the Website.

 

On which basis do we process your personal data?

We process your personal data for the purposes indicated or obvious at the time of collection and to which you have agreed, for example by signing a form; or for which we are required by applicable laws, for example to comply with data retention requirements regarding data relevant for financial reporting; or which is necessary for the performance of a contract, for example if you purchase items in our stores; or for which we rely on other legitimate interests, which include: gathering market intelligence, promoting products and services, communicating with and tailoring offers to individual customers; delivering and improving our products or services; management of customer, client, vendor and other relationships, sharing intelligence with internal stakeholders, implementing safety procedures, and planning and allocate resources and budget; monitoring, detecting and protecting the organisation, its systems, network, infrastructure, computers, information, intellectual property and other rights from unwanted security intrusion, unauthorised access, disclosure and acquisition of information, data and system breaches, hacking, industrial espionage and cyberattacks; protecting and developing industry standards; sharing intelligence about individuals or concerns that may have a negative or detrimental impact; and following industry best practices; or complying with industry standards, regulators’ requirements and other requirements related to fraud prevention and anti-money laundering.

 

For which purposes do we process your personal data?

We process your personal data for the following purposes:

  • If you fill out a contact form providing your name, email-address, telephone number, preferences, etc., we use your data for answering your questions, sending you information or performing other tasks you ask us to.
  • If you register an account with us, then we process the data required to open that account, for example your name, address, email-address, password, etc. to allow your registration and management of your account.
  • If you are an existing customer, we may send you advertisement about our products and services using, for example, your name and postal address.
  • If you subscribe to a service like our newsletter by providing us with your email-address and name, then we use this data for sending you our newsletter.
  • If you participate in a marketing promotion, then we use the data we require from you to allow your participation, for example, to manage your invitation for an event or to determine and contact the winner of a contest.
  • If you order a product, material or a service, we need and process the data required to fulfil your order, such as your name, telephone number, delivery address, email-address, etc., for example to confirm your order, process your payment, deliver the ordered items and contact you for delivery purposes.
  • If you consent to receive marketing information where prompted, then we use your data to send you promotional materials and other communications, to communicate with you about, and administer your participation in, special events, contests, sweepstakes, programs, offers, surveys and market research, to provide advertisements to you about our products and services, to tailor your use of the Website, marketing experience, and communications according to your preferences and our terms.
  • If you interact with us on third party social networks, then we process your data for such interaction with you on these networks (our interactions with you on a third party social network would be subject to that network’s privacy policies and terms of use).

We process your personal data also to comply with and enforce applicable legal requirements, our Terms of Use, relevant industry standards, contractual obligations and our policies.

We process metadata that we collect from you to improve our Website, analyse traffic pattern and Website usage, for targeted marketing, to develop and analyse statistics and demographics, or optimize our online presence and marketing efforts.

 

To whom do we disclose and transfer your personal data?

We will not disclose or transfer your personal data to any third parties excepting the following:

We may disclose your personal data to organisations acting on our behalf and/or as partners (processors), limited to the purpose of the execution of their obligations, which are contractually bound to adhere to an adequate level of data protection when processing your personal data (for example to fulfil orders, deliver packages, provide customer service, send postal mail and e-mail, execute customer satisfaction surveys, provide customised advertising).

We may disclose your personal data if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Newmark Watch Company.

This Website may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

For how long do we process your personal data?

We process your personal data: until you withdraw your consent for future processing, for example until you unsubscribe from our newsletter or delete your account with us; until we are sure that you are satisfied after you have approached us, e.g. to order a catalogue, to ask a question, to request information, to make an appointment or a reservation, etc. but no longer than twelve (12) months after the last contact, unless we can rely on another justification, have informed you otherwise or you have given your consent for a longer retention period; in connection with a purchase you make or in connection with a customer service transaction for the time until the transaction is completed plus at least the warranty period to which we may add a grace period for your benefit, unless we can rely on another justification, have informed you otherwise or you have given your consent for a longer retention period; for as long as you remain our business partner plus ten years, unless we can rely on another justification, have informed you otherwise or you have given your consent for a longer retention period; for as long as laws require us, e.g. legal retention obligations based on bookkeeping or tax laws and regulations.

 

When do we require your personal data?

If you wish to conclude a contract with us, for example if you order products or services from us on our Website, then we are required to obtain from you certain personal data to allow us to enter into this contract, for example, your name, delivery address, place of residence, payment information or contact information. Should you decide not to provide us the required information, we may not conclude this contract with you.

 

What are your rights?

You have the right: to request from us access to and rectification or deletion of your personal data;

to request us to restrict the processing of your personal data, in particular to object to the processing of your personal data for direct marketing purposes; and to request from us to provide you or any person or entity you appointed with a digital file of your personal data (data portability). You may withdraw your consent that allows us to process your personal data for the indicated purposes at any time. To exercise the above rights, you may contact us as indicated below. You also have the right to lodge a complaint with the competent authority.

 

How can you contact us?

For any questions or to exercise your rights, you may contact us as follows:

Postal address (correspondence only, NOT for returns): Newmark Watch Company Limited, 16 Finstock Road, London, W10 6LT

Email: info at newmarkwatchcompany.com